Client Privacy Policy

Providers trust IBA, Inc to safeguard their personal information and are assured that we take this matter seriously. Nonpublic information is requested only when necessary to render billing services and to handle your account per our Billing Services Agreement. Lawful disclosure such as, response to subpoena, prevention of fraud and release to governmental agencies will be made as required.

Independent Billing Agency, Inc. collects nonpublic personal information about its providers only when necessary to consistently render billing services and to handle your account per our Billing Services Agreement. The information collected generally may include:

  • The information you provide on applications or other forms such as your name, address and Social Security number, medical license numbers, education and work history, mal-practice insurance coverage.
  • Your invoice and payment history with us.
  • Third-party reports, such as claims reports, insurance payments reports and summaries.
  • Information about your business with us, such as services, claims history, account balances.

Independent Billing Agency will not disclose any nonpublic information about you to anyone, except as permitted by law. These instances include but may not be limited to, the following:

  • Response to subpoena
  • Prevention of fraud, or in compliance with rules from industry regulators
  • Release to a government agency or other organization in response to an examination of our records.

We understand that our business relies on the trust our clients place in us. If you have any questions, please feel free to contact our office.